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Avatar-led communication and training that actually lands

21C combines Synthesia-powered avatars with instructional design, SCORM delivery and LMS integration to help organisations communicate clearly, train consistently and scale knowledge without losing the human element.

From onboarding and policy updates to compliance, leadership communication and multilingual rollout, we turn critical content into digital delivery that works in the real world.
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Complimentary. No obligation.

Your people are not short of information. They are short of signals that land.

Most organisations do not have a content problem. They have a communication problem.

When important messages are delivered as static documents, long emails or forgettable slide decks, they often fail quietly. They are skimmed, ignored, or forgotten. 21C’s Avatar offer is designed to fix that by bringing human presence back into digital communication – with the speed, consistency and updateability that modern organisations need.
95% retention

Retention

Viewers retain far more from video than from plain text.
60,000× faster

Visual processing

Visual information is processed dramatically faster than text.
75% preference

Employee behaviour

Employees are more likely to watch a video than read a document.
See example outputs

Not a gimmick. A strategic delivery layer.

21C’s Avatar capability is built for organisations that need important information to be understood, remembered and acted on.

We use avatar-led digital delivery to make complex content clearer, more engaging and easier to scale. That can mean a short policy briefing, a structured onboarding sequence, a compliance module, a leadership update, or a full learning journey delivered through an LMS.

This is not just about creating videos. It is about designing communication and training that performs.
21C partners with Synthesia for avatar delivery and combines that with message engineering, interactive learning design and LMS-enabled deployment.

Built for real organisational use cases

Use avatar-led communication and interactive learning where clarity, consistency and scale matter most.

Onboarding
Common use case

Give new starters a clearer, more consistent introduction to policies, systems, expectations and culture.

Policy and process updates
Common use case

Turn complex policy changes into concise, more watchable communication that can be updated quickly when the wording changes.

Compliance and mandatory learning
Common use case

Move beyond passive viewing with interactive SCORM assets that require active choices, branching and assessment.

Leadership communication
Common use case

Digitise key people and create consistent leadership delivery at scale.

Sales and capability building
Common use case

Support product knowledge, service standards and internal capability building with more engaging, trackable learning assets.

Global rollout
Common use case

Translate and lip-sync approved assets across languages for international teams.

Yes, you can buy the tool. Most organisations still need the partner.

You can sign up to Synthesia and generate avatar videos internally. That part is possible.

The question is whether you want a result that is simply produced – or one that is designed to work.

21C adds the layer most internal teams do not have time to build properly:

Message engineering & instructional design

Shaping source material into clear, high-retention delivery, not simply putting text on screen.

Structuring the flow so viewers stay engaged and move through learning logically.

Interactive SCORM build & analytics

Branching logic, hotspots, assessments and LMS-ready outputs.

Compatibility with LMS tracking for completion and quiz performance.

Fast updates & multilingual delivery

When policies change, the text can be amended and the asset regenerated without traditional re-filming.

Efficient translation and rollout where global consistency matters.
In simple terms: we do not just provide the technology. We connect the technology, the learning design, and the delivery environment.
Talk to an expert

Three ways to work with 21C

Choose the delivery model that fits the level of complexity, verification and scale you need.

The Communicator

Rapid avatar-led updates for internal communication

Designed for internal updates, policy snapshots and management briefings, The Communicator turns written content into concise visual narratives with fast turnaround times.

Includes:
• premium library avatars
• 1080p export
• regional accents
• custom corporate backgrounds
• script flow engineering for retention

Pricing guide:
Up to 1 minute: £350
Up to 3 minutes: £600
Up to 5 minutes: £950
Longer forms: POA

The Mastery

Interactive SCORM assets for learning that must be verified

Built for compliance, health & safety, sales training and other learning where passive viewing is not enough. This tier introduces interactivity, active choices and assessments, with delivery ready for your existing LMS.

Includes:
• branded avatar integration
• branching narrative logic
• clickable hotspots
• mandatory mid-video assessments
• SCORM 1.2 or SCORM 2004 export
• LMS analytics compatibility

Pricing guide:
Up to 1 minute: £650
Up to 3 minutes: £1,100
Up to 5 minutes: £1,750
Longer forms: POA

Enterprise Twin & Managed Learning

Digitise key people and build tracked learning environments

This tier is designed for organisations that want a longer-term learning and communication infrastructure. We can create a digital replica of leadership or subject matter experts, then use that identity across structured, tracked learning journeys hosted on your LMS or managed by 21C.

Avatar options:
• Studio Avatar (Premium) – hyper-realistic studio-based avatar with voice cloning
• Personal Avatar (Standard) – lighter-touch setup recorded via webcam or smartphone

Managed learning options:
• Induction Suite – from £5,000
• Advanced Mastery Series – from £12,000
• Global Rollout – POA

Built for organisations that need speed, consistency and scale

Traditional video becomes expensive every time something changes. With avatar-led delivery, text can be updated and regenerated quickly, without the cost and delay of re-filming.

That matters when policies change regularly, the same explanation is being repeated by senior staff, multiple locations need the same message, consistency matters, and training has to be tracked, not just sent.

Reduce repetition

Automate standard delivery and free senior people for higher-value work.

Improve efficiency

Update text and regenerate quickly when content changes.

Support international rollout

Deliver approved content across languages when needed.

How a typical project works

A straightforward process, designed to move quickly from source material to usable output.

1. You send us one document
Step

A policy, process, onboarding pack, leadership message, or training brief.

2. We design the delivery
Step

We shape the script, format the structure, and recommend the right output: communicator, interactive mastery asset, or managed learning environment.

3. We build and deploy
Step

We create the asset, prepare it for LMS delivery where needed, and support rollout.

4. You measure what lands
Step

Depending on the format, you can track engagement, completion and performance through your LMS or agreed reporting model.

Send us one document

Ready to see the difference for yourself?

Send us one document. We will build the asset. You can judge the difference on the output, not the promise.
Send us one document
Book a demo
Complimentary. No obligation.