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Accessibility and support

Access and inclusion

Accessibility at 21C.

We want pupils, families, educators and organisations to be able to use our website. Our technical target is the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

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You can also use your browser’s zoom controls. The website respects your device’s reduced-motion preference. Display preferences are optional; we are improving accessibility in the underlying pages as well.

Current accessibility status

We are working towards WCAG 2.2 AA. We have not completed a full conformance assessment and do not claim that every page or third-party service meets all requirements.

Our latest review covered the shared navigation, main page headings, key colour combinations, form labels, keyboard focus and display preferences. We also reviewed small-screen layouts on representative pages.

Areas requiring further assessment

  • Older articles, downloadable documents and third-party video or interactive demonstrations may have accessibility barriers.
  • Captions, transcripts and audio descriptions need to be checked for each media item.
  • Complete screen-reader testing and testing with disabled users remain outstanding.
  • The contact form uses a third-party spam-protection service. If you cannot use the form, you can email us directly.

The learning platforms linked from this site have their own accessibility information. This statement covers www.21c.digital.

Ask for help or another format

Email [email protected] if you encounter a barrier or need information in another format. Please include the page address, what you were trying to do and any device or assistive technology details you are comfortable sharing. You do not need to provide medical information.

We aim to respond within three to five working days.

About this statement

Last reviewed: 11 November 2026. This statement is based on an internal review and will be updated as testing and improvements continue.

Read the WCAG 2.2 standard.